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About John Corcoran

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Courses offered:

This Crew Resource Management (CRM) - Human Factors course aims to provide participants with knowledge and skills in recognising, dealing with and avoiding unanticipated human behaviour, in the form of errors and violations, that may feature significantly in aircraft accidents and incidents.

The core elements of the course meet the initial training level recommendations outlined in Civil Aviation Safety Authority Advisory Circular 121A-09(0), European JAR OPS, USA FAA and UK CAA recommendations.

It is designed train and test flight crew and cabin attendants who operate airline, corporate and business aircraft  in a regular public transport (RPT), charter operation and or general aviation (GA) environment. The course can be tailored to meet your specific requirements.

Elements covered on this course include:

• Information acquisition processing and decision making concepts
• Crew Resource Management and Human Factors
• Situation awareness and workload management
• Leadership and team behaviour
• Human error and reliability, error chain, error prevention and detection
• Stress, stress management, fatigue and fatigue management
• Cultural factors
• Barriers to good decision making and effective communication
• The 'Reason Model' of accident causation.

Facilities:

Corcoran Aviation Safety Services will provide a fully qualified trainer, course materials and training aids including handout material.

You will need to provide appropriate classroom space in which theoretical and practical learning can be delivered.

Qualification/Compliance:

• Certificate of Attainment on successful completion of the course.
• Complies with Civil Aviation Advisory Circular 121A-09(0), European JAR OPS, USA FAA and UK CAA recommendations.